As the Editorial Assistant, I wore many different hats. My daily responsibilities included answering customer service and technical support e-mails, moderating user-generated content, selecting and copy editing featured articles, and promoting featured content using Facebook and, from time to time, Twitter and Tumblr. I redesigned and rewrote a large portion of the help section to make it more user-friendly, and, when we launched a full redesign of the site, I helped to create some of the copy throughout the site. I also participated in QA testing for the redesign. When we launched a second site, TerrorFlicks, I wrote and published my own articles in addition to copy editing, formatting, and publishing submissions from contributors. I redesigned the writer management system so that we could more efficiently track writers' contributions and payment schedules. I did a bit of graphic design for both Xomba and TerrorFlicks using Photoshop.
I published weekly bulletins and monthly newsletters, managed the church web site, and acted as the first point of contact for visitors to church office. I used phone, mail, and e-mail to communicate with members of the church and the community, as well as various vendors and service providers. From time to time, I designed Powerpoint presentations for worship services and congregational meetings. I was responsible for maintaining a database of church members, and I recorded and filed vouchers for incoming statements and outgoing checks.
I wrote articles and web copy. As an intern, I also acted as the company's built-in guinea pig. I tried new post formats and techniques to see what worked and what didn't. I learned about online journalism, writing for the web, managing a web site and an online business, web marketing, self-promotion and social networking skills.
I created and managed the Resource Center's Wordpress blog. I acted as a first point of contact for the Center and frequently fielded questions about LGBT issues and any events the Center was involved with. I also represented the Center at a number of events, both on and off campus.
Master's of Science
Concentration: Communication (Journalism)
Concentration: Creative Writing
Social media, blogging, web start-ups, new tech, film, television.